Project Execution Running the Project Weekly Challenge 2 Quiz Answer

Project Execution: Running the Project

Weekly Challenge 2 Quiz Answer

Weekly challenge 2

Question 1)

As a project manager overseeing a product launch, you monitor and inspect the results to ensure the project is meeting the quality standards. You notice one standard is not being met and take corrective action to improve the standard. Which quality management concept does the inspection and corrective action represent?

  • Quality control
  • Quality standards
  • Quality assurance
  • Quality planning

Question 2)

Which quality management concept takes place throughout the entire project lifecycle and focuses mainly on audits and testing during the development process?

  • Quality planning
  • Quality assurance
  • Quality standards
  • Quality control

Question 3)

As a project manager, you learn that a product is behind schedule. After communicating the delay to the customer, you listen to their frustrations, address them, and find a solution beneficial for both of you. Which soft skill does this represent?

  • Empathetic listening
  • Networking
  • Work ethic
  • Trust-building

Question 4)

During which step of the quality management process does a project manager ask questions such as: "How will I determine if the quality measures will lead to project success?" and "What outcome do my customers want at the end of this project?"

  • Quality_Planning

Question 5)

During a user acceptance test (UAT), the users identify outliers that the original requirements didn't account for, such as an extreme use of the product. What UAT quality control step does this represent?

  • Business cases
  • Edge cases
  • User error cases
  • Unknown cases

Question 6)

How should a project manager engage in continuous improvement that enhances team performance?

  • Process improvement
  • Behavioral improvement
  • Team improvement
  • Quality improvement

Question 7)

As a project manager, you identified a process-based problem you'd like to improve. Before implementing a solution, you conduct performance metrics and data collection. This establishes baseline data that will determine success. What DMAIC step did you apply?

  • Analyze
  • Control
  • Measure
  • Define

Question 8)

As a project manager, you learn a customer is not satisfied with the quality of the finished product. To fix the problem, you first identify what you believe is the root cause and brainstorm solutions with your team. What PDCA step did you apply?

  • Plan
  • Do
  • Check
  • Act

Question 9)

Which parts of a company ecosystem rely on continuous improvement to have collective and separate successes? Select all that apply.

  • Programs
  • Performances
  • Portfolios
  • Projects

Question 10)

Fill in the blank: The way a project manager decides to structure a retrospective depends on _____.

  • the previous project manager's agenda
  • team and workplace
  • project sponsor preference
  • the latest project management trends

Question 11)

As a project manager, you hold a retrospective. During the meeting, you give the team an opportunity to discuss risks that materialized: Were there any gaps between the original plan and its execution? Which retrospective step does this represent?

  • Next steps
  • Future considerations
  • Lessons learned
  • Action items

----------------------------------------------------------------------------------------------------------------------------------------------

Extra Questions

Question 12)

As a project manager, you're overseeing a product launch. You meet with customers to determine the product's quality standards. Then, you create processes and documentation necessary to achieve the expected quality. Which quality management concept do these tasks represent?

  • Assurance standards
  • Assurance planning
  • Quality planning
  • Quality control

Question 13)

Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?

  • Quality control
  • Quality action
  • Quality standards
  • Quality assurance

Question 14)

As a project manager, you identified a process-based problem you'd like to improve, found its root cause,  and implemented a solution. Now, you monitor the new process to ensure the changes are beneficial to the team. Which DMAIC step are you currently applying?

  • Control

Question 15)

As a project manager, you're doing a user acceptance test (UAT) to test your product. You present your users with the visual mockup of the product and walk them through each step they need to take to use the product. What UAT quality control step does this scenario represent?

  • Critical user journey
  • Edge case journey
  • User story
  • Acceptance criteria

Question 16)

As a project manager, you identify a process-based problem you'd like to improve. To better understand the problem, you examine the technology to understand its root cause and interview the team on how it's impacting their performance. Which DMAIC step did you apply?

  • Measure
  • Define
  • Analyze
  • Control

Question 17)

A project team discovers an efficient process to more quickly develop a product. The program manager implements the idea in several other projects. When the portfolio manager learns that the more efficient process is working across several projects, they recommend it to several programs. This scenario exemplifies which best practice?

  • Positive feedback
  • Continuous improvement
  • Word-of-mouth communication
  • Hierarchical communication

Question 18)

What's the main purpose of holding a retrospective?

  • Determine why the team missed a milestone and update the client
  • Allow the project manager to explain why the project did or did not succeed
  • Encourage improvements that prepare the team for future projects
  • Let stakeholders give feedback so the team can get a different perspective

Question 19)

A project manager sets clear expectations with customers about when they'll communicate certain project updates and changes. To gain the customers' confidence, the project manager also provides situational examples of when they may communicate. Which soft skill does this project manager use with their customers?

  • Trust-building
  • Negotiation
  • Empathic listening
  • Quality planning

Question 20)

A team successfully delivers a product feature to a client, but misses the deadline. What should the project manager do to investigate why the product feature was late?

  • Add a team member
  • Increase the budget
  • Hold a retrospective
  • Meet with stakeholders

Question 21)

To receive authentic and honest feedback from customers, what strategy should a project manager use?

  • Incentivize customers with a gift card because they're more likely to respond
  • Ask for feedback after the project finishes because customers won't fully understand the product until it's complete
  • Ask open-ended questions and listen to the customer's current state versus their desired state
  • Ask for stakeholder feedback and relay it to customers in hopes to close the gap between the customer's expectation and the project's needs

Question 22)

During a user acceptance test (UAT), the project manager creates UAT scripts so the testers better understand the product or service. The project manager writes the scripts based on user stories, which are best described as what?

  • Feedback from users that includes positive comments, bug reports, and change requests
  • Communications that report on questions, issues, or delays during the testing process
  • Informal, general explanations of a feature that reflect the perspective of an end user
  • Step-by-step instructions that users follow during the testing process

Question 23)

Who can take a beneficial process improvement from one project and implement it across several projects?

  • Portfolio manager
  • Project manager
  • Program manager
  • Stakeholder manager

Question 24)

Which of the following is a retrospective best practice?

  • Assign blame so teammates know who did what wrong
  • Use "you" language to communicate clearly and reduce confusion across the team
  • Change perspectives so that the team can better understand another person's point of view
  • Focus on more negative aspects than positive so the team can improve more quickly

Question 25)

During which step of the quality management process does a project manager ask questions such as: "How will I determine if the quality measures will lead to project success?" and "What outcome do my customers want at the end of this project?"

  • Quality planning

Question 26)

A project manager is considering process improvements. They identify that their team is too slow when delivering a service. They have an educated guess about what's causing the problem and how to fix it. What's the term for this educated guess?

  • Control
  • Research
  • Hypothesis
  • Variable

Question 27)

During the user acceptance test (UAT), the users identify outliers that the original requirements didn't account for, such as an extreme use of the product. What UAT quality control step does this represent?

  • Edge cases

Question 28)

As a project manager applying the PDCA process, you've already attempted to fix a process that you believe is causing a common customer complaint. As your next step, you compare your results to the goal to determine if you fixed the issue. What PDCA step will you apply?

  • Plan
  • Do
  • Check
  • Act

Question 29)

As a project manager, you hold a retrospective. During the meeting, you have a discussion about risks that could become issues if not addressed this quarter. You also inform the team that you're passing ownership of the project to someone else. In the retrospective notes, you include the contact information of the new project manager and links to any relevant documentation. Which retrospective step does this represent?

  • Future considerations
  • Risks that materialized
  • Lessons learned
  • Action items

Question 30)

As a project manager, you're overseeing the launch of a new product: a portable, solar-powered stove. Before beginning the project, you set a criteria for the desired outcome: It must maintain a specific cooking temperature for a set period of time. Which quality management concept does this criteria represent?

  • Quality Standards